Barnes & Noble Book Charge

Modified on Fri, 16 Jun 2023 at 11:33 AM

About the book charge on your student account:

Texas A&M has partnered with Barnes & Noble to participate in the First Day® inclusive access program. The materials for your course(s) are now available in digital format through the Canvas LMS, and the cost will display on your student account. 

To access your materials, use the “Course Materials” link within your course in the Canvas LMS once it is open for the term.


Benefits of Inclusive Access

- Lower price than the traditional purchase

- Guaranteed to get the right materials for your course

- Seamless digital access

 -Option to opt out before the deadline.


How to opt out of your Barnes & Noble eBook

If you do not wish to participate in the program, you can choose to opt out within your Canvas LMS by the deadline. Opting out is not recommended, and you will be responsible for purchasing your materials and may have to work outside of the course. To opt out, use the “Course Materials” link in your Canvas LMS. 


Watch the First Day - Canvas Training Video.


If you need assistance or have questions, please contact Customer Care.

 For FAQs or to open a support ticket, visit: https://customercare.bncollege.com/

 Email:firstdaysupport@bncservices.com

 Phone: 844-9-EBOOKS (844-932-6657)


How to access your eBook from Barnes & Noble

-Accessing Courseware Material Within Your Course

-Access your courseware materials right within your course, using the Course Materials link or a publisher-specific link.

-For questions on where the material is located, contact your professor.


3 Easy Steps to Access Your eBook

1. Log in to your course

2. Select the Course Materials Link

3. Begin accessing your materials


How to access the course materials that were charged to my student account

The electronic course materials will be available when the Canvas Learning Management System (LMS) opens on the first day of classes for the term. 


FIRST DAY® TROUBLESHOOTING & CUSTOMER CARE

Please use the following steps if you are experiencing trouble getting into your course.

1. Troubleshooting - Popup Blockers must be turned off within your browser

2. Customer Care


Students that are experiencing issues, can’t access their account, or have questions can receive Support via:

 Web: customercare.bncollege.com

 Toll Free: 1-844-9-EBOOKS (1-844-932-6657)

 Email: bookstorecustomercare@bncollege.com

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