“Exit Interview - ECSI“ (TX) holds are placed on accounts when a Federal Perkins loan, Health Sciences Loan or a Loan for Disadvantaged Students requires an exit interview. To resolve your TX hold, follow the steps below.
- Contact ECSI (your loan servicer) at https://heartland.ecsi.net/
- Complete your exit interview with ECSI.
- Please contact https://heartland.ecsi.net/index.main.html#/contacTXs with questions.
- Your TX hold will be removed automatically within 1 business day after your exit interview is complete. Contact loans@tamu.edu to have your hold removed immediately.
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