There are several instances in which a balance may remain outstanding after a refund has been issued from your student account.
Federal Title IV Financial Aid
One of the more common reasons is that federal Title IV financial aid funds can only be applied to certain types of charges on your student account. Some examples of charges that federal Title IV financial aid cannot pay include the General Property Deposit, Sports Passes/Football Tickets, late fees, and past due balances from prior award years.
Added/Changed Classes
Another common reason you may have an outstanding balance on your account is registration changes. Financial aid begins disbursing approximately 10 days before each semester begins. These funds are applied to your student account and any remaining credit is refunded to you. Adding or changing classes can occur up to 5 days after classes begin so additional charges may be assessed to your account after the refund is generated. Because course fees and enhancement fees are different for each class, changing classes can result in an increase to your overall account balance.
Optional Charges
The addition of optional charges can also cause you to have a balance due after a refund is issued to you. These charges may include housing, meal plans, athletic passes/tickets, parking permits, etc.
For payment options, please see Payment Methods
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